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Context Help

If you get lost inside our Control Panel, the first thing you should do is press the Help button, which is present on each and every page. A context menu will show up. It offers comprehensive information about all the operations that you can carry out on the given page. Each context menu shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a rich range of instructional video clips illustrating how to use our Control Panel. They're made for those of you who would like to see how things are being done rather than only reading articles. Thus, anyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the solution you are looking for, check out our extensive Frequently Asked Questions section, which covers questions asked by actual clients and offers real solutions. We constantly "revamp" our FAQ section with new Q&A's in order to encompass all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions section either, you can contact our excellent team of technical support engineers available 24/7 and eager to assist you with any query. Each support ticket you send will be responded to in less than sixty minutes (the average response time is only 20 mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 297907

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com